Returns & Exchanges

Holiday Returns 

Orders placed between November 28th, 2024 and December 31th, 2024 are eligible for extended Holiday return. They can be returned for exchange or refund until January 15th, 2025. Learn more about returns and exchange here.

 

U.S. Orders Return & Exchange

We want you to be completely happy with your order. If for any reason you are not satisfied and need to return or exchange, lemlem gladly accepts returns of unworn, unwashed, undamaged merchandise with all tags attached, purchased online on lemlem.com for delivery that shipped to a U.S. address (excluding Puerto Rico) for an exchange or a full refund within 14 days of delivery date. All Swim items must have their hygienic liners attached, as well as merchandise tags. We reserve the right to refuse returns on merchandise that does not meet these policy requirements. Please use the link below to begin the return and exchange process: lemlem.happyreturns.com

Once our warehouse processes the return, we will provide you with a refund excluding original shipping fee and prepaid return label cost ($15). Please note this may take up to 14 business days to complete.

 

Start your return here >

 

This policy excludes Final Sale items, which are not eligible for return or exchange. All sale items are considered Final Sale. 

 

 

International Orders Return

We want you to be completely happy with your order. If for any reason you are not satisfied and need to return or exchange, lemlem gladly accepts returns of unworn, unwashed, undamaged merchandise with all tags attached, purchased online on lemlem.com for delivery that shipped outside of the United States for a full refund within 14 days of delivery date. All Swim items must have their hygienic liners attached, as well as merchandise tags. We reserve the right to refuse returns on merchandise that does not meet these policy requirements. Please use the link below to begin the return and exchange process: web.global-e.com/Returns

Once our warehouse processes the return, we will provide you with a refund excluding original shipping fee and return processing fees (including of the prepaid return label cost). Please note this may take up to 14 business days to complete.

Return processing fees may varies depending on the shipping country, see below. 

- Canada: 25 CAD
- Europe: 30 EUR
- Switzerland: 30 CHF
- UK: 25 GBP
- Australia: 45 AUD
- Rest of the World: 30 USD

 

Start your return here >

This policy excludes Final Sale items, which are not eligible for return or exchange. All sale items are considered Final Sale.

 

Sale Items

All sale items ordered on lemlem.com are considered final sale and cannot be exchanged or refunded.